Privacy
Policy

LAST UPDATE: JULY 31, 2025
PUBLISHED: JULY 31, 2025

1. Introduction

YARN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our writing platform service.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Writing preferences, subscription plan details
  • Billing Information: Payment method details (processed by third-party payment processors)

2.2 Content Information - Your Creative Work

  • Writing Content: Books, chapters, notes, annotations, and other creative works you create
  • Important: Your stories, characters, plots, and creative ideas are YOUR intellectual property. We collect and store this content solely to provide you with the YARN service
  • Usage Data: How you interact with features, time spent writing, word counts (aggregated and anonymized)
  • AI Interactions: Prompts sent to and responses received from our AI assistant (used only for providing you assistance, never for training models or commercial use)

2.3 Technical Information

  • Device Information: Browser type, operating system, device identifiers
  • Usage Analytics: Pages visited, features used, error logs
  • IP Address and Location: General geographic location for service optimization

2.4 Cookies and Tracking

  • Essential cookies for service functionality
  • Analytics cookies to understand service usage
  • Preference cookies to remember your settings

3. How We Use Your Information

3.1 Service Provision

  • Provide and maintain the YARN writing platform
  • Process your writing content and enable platform features
  • Facilitate AI writing assistance based on your content
  • Enable sharing and collaboration features

3.2 Account Management

  • Create and manage your user account
  • Process subscription payments and billing
  • Provide customer support and respond to inquiries
  • Send important service-related communications

3.3 Service Improvement

  • Analyze usage patterns to improve our platform
  • Develop new features and enhance existing ones
  • Conduct research to better serve writers' needs
  • Monitor and maintain service security

3.4 Communication

  • Send subscription renewal notices and billing information
  • Provide customer support responses
  • Share important service updates and security notices
  • Send promotional communications (with your consent)

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data OR Use Your Stories

  • No Data Sales. We do not sell, rent, or trade your personal information to third parties
  • No Content Sales. We do not sell, license, or use your creative content for any commercial purpose
  • Your Stories Are Yours Alone. Your writing, characters, plots, and creative works are never used by us for profit, training, or any purpose other than providing you the YARN service

4.2 Service Providers

We may share information with trusted service providers who help us operate the platform:

  • Cloud Hosting: AWS/Google Cloud for secure data storage
  • Payment Processing: Stripe or similar payment processors
  • AI Services: OpenAI or similar providers for AI writing assistance
  • Analytics: Google Analytics for usage insights
  • Email Services: For transactional and support communications

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our Terms and Conditions

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

5. Data Security

5.1 Security Measures

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Limited access to personal information
  • Regular Security Audits: Ongoing security assessments
  • Secure Infrastructure: Industry-standard hosting and security practices

5.2 Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Writing Content: Retained according to your account settings and legal requirements
  • Analytics Data: Aggregated and anonymized data may be retained longer for service improvement

6. Your Privacy Rights

6.1 Access and Control

  • Account Settings: Modify your profile and privacy preferences
  • Data Export: Download your writing content and data
  • Account Deletion: Request complete account and data deletion

6.2 Communication Preferences

  • Email Settings: Control what types of emails you receive
  • Marketing Opt-out: Unsubscribe from promotional communications
  • Notification Controls: Manage in-app notification preferences

6.3 Legal Rights (Where Applicable)

Under certain privacy laws, you may have additional rights:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Correct inaccurate personal information
  • Right to Erasure: Request deletion of your personal information
  • Right to Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing of your information

7. AI and Content Processing - Your Creative Work Protection

7.1 AI Writing Assistant and Content Ownership

  • Your Content Remains Yours. When using our AI writing assistant, your stories, characters, and creative works remain your exclusive intellectual property
  • No Content Training. We DO NOT use your writing content to train AI models or for any commercial purpose beyond providing you writing assistance
  • Temporary Processing Only. Your writing content may be processed temporarily by AI services to provide contextual writing assistance, but is not stored or retained by AI providers
  • Privacy Safeguards. We implement strict privacy safeguards with AI service providers to protect your creative work
  • AI interactions help improve the relevance of assistance provided to you personally

7.2 Content Analysis - Strictly Anonymized

  • We may analyze aggregated, anonymized usage patterns (like "users write more in the evening") to improve our service
  • Individual content is NEVER shared, used for marketing, or used for any commercial purpose
  • No Story Mining. We do not analyze the content of your stories for any purpose other than providing you the service
  • You can opt out of even anonymized usage analytics in your privacy settings

8. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

YARN is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of personal information sales (note: we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the rights mentioned in Section 6.3 above.

13. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

  • Email notification to your registered email address
  • Prominent notice on our website and platform
  • In-app notifications

Continued use of the service after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions, concerns, or requests, please contact us:

  • Tandm Studio Pte Ltd
  • Privacy Officer
  • Email: taher@tandm.design
  • Address: 89 Lorong G Telok Kurau #01-07 East Bay Gardens, Singapore, 426278
  • Privacy Request Form: [Link to form]
  • Data Protection Officer (EU): taher@tandm.design